Client feedback

Our teams have invested time familiarising themselves with your individual markets, the types of candidate you require and the ways in which you prefer to do business. Our approach has always been to build long-term relationships with our clients, consistently identifying and delivering the best candidates in line with your exact specifications. We are able to provide the focus and specialisation of a regional service whilst benefiting from the stability and experience of Hydrogen Group’s multi-million euro, international recruitment business.

Our approach is underpinned by three key areas:

1) Transparency: We work to individual client service level agreements to ensure that your expectations are identified and met. This transparent process ensures that deadlines are met swiftly and roles are filled appropriately. We listen, deliver and, importantly, respect your wishes.

2) Expertise: Our consultants strive to be the best in their field and, as testament to this, Hydrogen has been voted ‘No.1 recruitment company for Training and Development’.* We use proactive sourcing methods rather than relying solely on job boards, including headhunting, referrals and networking. We assess the individual needs of each project and have the capability to source candidates in your local market or internationally depending on your requirements. Many of our candidates have worked with us throughout their careers.

3) Relationships: We understand the importance of building lasting relationships with our clients and candidates. Once a project has been completed, we will ask you to conduct an appraisal of our performance so that we can continuously improve our service. Our growing success can be attributed to our face-to-face relationships and the importance we place on your culture and needs.

Services
Established in 1997, our approach has always been to build long-term relationships with our clients, consistently identifying and delivering the best candidates in line with exact specifications.

Lifetime recruitment service
Our aim is to become a trusted adviser to both candidates and clients, helping them to find the perfect job or perfect candidate. Our quality of service has meant that we work with the majority of our clients exclusively and repeatedly, and we continually receive excellent feedback. Similarly, we don’t forget about our candidates once they have successfully secured a job; instead, remaining in contact with them throughout their careers to ensure they are always satisfied in their role.

Defined service levels
Hydrogen establishes agreed levels of service at the beginning of each assignment to ensure complete transparency and precision in the recruitment process. Our consultants will deliver a short-list of candidate CVs that not only accurately match your requirements, but also represent a good cultural fit for your organisation. We will listen from the outset and deliver against objectives and timescales so that expectations are met and recruitment is efficient and effective.

Expert consultants
Central to our service are our dedicated consultants. Recognised as experts in their specialist field, our multi-lingual and international recruitment team possesses extensive recruitment experience and extensive local knowledge of their respective regions. Our consultants take pride in the service they deliver, to ensure that both clients’ and candidates’ objectives are met. Hydrogen constantly strives for excellence and invests heavily to continuously develop our consultants’ skills. As such we have received numerous industry accolades, including being voted No.1 recruitment company for Training & Development’ by the Sunday Times and named Britain’s Top Employer by the Guardian in 2007 and 2008.

Candidate population
We have an extensive candidate network of local and international talent; individuals who possess the skills and experience to deliver real benefits to the client environment. We track the careers of the top performers within specific vertical markets and will remain in contact with them. This enables candidates to track their ideal career opportunities, even when not actively looking. Thus clients have exclusive access to the best of the candidate population, as many work exclusively with Hydrogen to deliver their career aspirations.

Our proactive sourcing methods mean that 85% of candidates are generated by headhunting and referrals, although we have a strict policy not to headhunt from our clients.

Please contact us to talk to one of our expert consultants.

T: +44 (0)20 7098 1400
E: europe@hydrogengroup.com